62. I'm sorry, but there a problem that you need to resolve. You went shopping last weekend, but you found a problem with one of the goods you bought after you got home. Call the shop and explain your situation so that you can solve the problem.
Hello. Is this ABC store? I'm calling about a problem with my camera package witch was bought at your store a week ago. I hope you remember me.
I just go home and open the camera box and I found there's a major problem. It seems like there is a crack on the lens. I didn't drop the camera nor damage it at all. so it must have been damaged at the factory.
Obviously, I need the lens to be replaced immediately. I'll come back to your store tomorrow morning. please have another lens inspected and ready to be exchanged. If you don't have any in stock, I want to get refund.