3) Role playing : I'm sorry, but there is a problem you need to resolve. On the day you move, your refrigerator doesn't work. Call the service center, explain what is going on and ask for a repair.
Hello? Is this the Samsung Electronic repairs service center? I hava a little problem here at home. Actually, I came back from my hometown. I realized that my refrigerator was not working properly when I opened it to store some food. So, I was wondering if you could send a repairman to my house as soon as possible. I know it is shot notices and that also today is the Chuseok holiday session. However, I really need to fix it immediately. Can you come right now? Thank you. I live in Anyang. and it is near your service center. It should only take about 15 minutes to get here. Thank you. See you soon.